Privacy policy

Last updated: 2 October 2026

Who we are

Azar Group S.A.L., Zahle Industrial City – Square, Zahle 8020, Lebanon, runs azargroup.org and is responsible for your personal information. We follow Lebanese Law No. 81 of 2018 on electronic transactions and personal data.

What we collect

• Order details: name, phone number, email, delivery address and the products you buy.
• Messages you send us on WhatsApp, email or the contact form.
• Product reviews you choose to post.
• Basic browsing data (pages visited, device, approximate location) collected with cookies.

We do not collect card numbers. Whish Pay payments are processed by Whish.

How we use it

• To prepare, confirm and deliver your orders and to handle returns and warranty.
• To answer your questions.
• To send news and offers, only if you subscribed. You can unsubscribe at any time with the link in every email.
• To understand how the site is used and to improve it and our advertising.

Who we share it with

• Shopify, which hosts our store.
• Delivery services, only what they need to deliver your order.
• Whish, when you pay with Whish Pay.
• Google and Meta (Facebook and Instagram), through cookies and pixels, to measure visits and show our ads.

We do not sell your personal information.

Cookies

The site uses cookies to run the cart and checkout, remember your preferences, measure visits and support our ads. You can block or delete cookies in your browser, but parts of the site may then stop working.

How long we keep it

We keep order records as long as Lebanese accounting and tax law requires, and other information only as long as we need it.

Your rights

You can ask to see, correct or delete your personal information, or stop marketing messages, by contacting us. We answer within 30 days.

Contact

info@azargroup.org · +961 8 930 930 · WhatsApp +961 76 10 17 18. Zahle Industrial City – Square, Zahle 8020, Lebanon.

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